Making sense of your benefits, costs, and claims can get complicated fast. That's where Quantum Health can help. Think of your Quantum Health Care Coordinators as your personal team of nurses, benefits experts, and claim specialists who will do all they can to support your unique healthcare needs. One place to turn when you need assistance, one number to call, one app for self-service help, and one team of experts dedicated to helping you and your covered members. The Care Coordinators can help you with anything related to your healthcare and benefits. No question is too big or too small.
What a Care Coordinator can do for you:
- Verify coverage
- Obtain pre-certifications
- Help you get a new ID card
- Answer claims, billing, and benefits questions
- Find in-network providers
- Contact providers to discuss treatment
Quantum Health Portal
Your secure online portal gives you 24/7 access to important health plan information and resources.
Easy-to-navigate features include:
- Find a provider using an advanced search
- Get a copy of your medical ID card
- View and track claims in real-time
- See deductibles and copays
- Schedule a call or chat with a Care Coordinator
Set up your Quantum Member Portal to get started
Register for your Quantum Health member portal. After you register, you’ll be able to access claims, search for an in-network provider, and print and save a copy of your ID card.
- Go to www.ardentcarecoordinators.com and select "Register."
- Enter the requested information.
- Enter the verification code you received - you're done!
Download the Quantum Mobile App
Go to the Apple App Store or Google Play, download the MyQHealth Care Coordinators app, and have all your Quantum Health resources at your fingertips.
Need Help? Call Quantum Health
When you want live support, call the Care Coordinators at 888-295-9299. They can help make the most of the portal and your medical plan. They'll help you find providers, manage complex diagnoses, and answer claims, benefits, and billing questions.